Shipping and Returns Policy
Shipping and Returns Policy:
Shipping:
1. We proudly offer custom-made products tailored to your preferences.
2. Please allow 5-10 business days for crafting your unique item before shipment.
3. Once crafted, your order will be shipped with care.
Returns:
1. Due to the personalized nature of our products, we do not accept returns unless the item arrives damaged.
2. In the event of damage during transit, kindly contact us within 3 days of receiving your order.
3. To process a damaged item claim, please provide clear photos of the damaged product and packaging.
4. We will work diligently to address the issue and find a resolution that satisfies you.
Customer Satisfaction:
1. Your satisfaction is our priority. If you have concerns or questions, reach out to our customer service team.
2. We strive to assist you to the best of our ability and ensure a positive experience with our custom-made creations.
Thank you for choosing us for your unique, handcrafted items.
Shipping:
1. We proudly offer custom-made products tailored to your preferences.
2. Please allow 5-10 business days for crafting your unique item before shipment.
3. Once crafted, your order will be shipped with care.
Returns:
1. Due to the personalized nature of our products, we do not accept returns unless the item arrives damaged.
2. In the event of damage during transit, kindly contact us within 3 days of receiving your order.
3. To process a damaged item claim, please provide clear photos of the damaged product and packaging.
4. We will work diligently to address the issue and find a resolution that satisfies you.
Customer Satisfaction:
1. Your satisfaction is our priority. If you have concerns or questions, reach out to our customer service team.
2. We strive to assist you to the best of our ability and ensure a positive experience with our custom-made creations.
Thank you for choosing us for your unique, handcrafted items.